Call Us on


Live Support

Refer a Friend



Login ID :

Password :

Safety Tips


Dear Guest! works hard to deliver you the most compatible matches possible. We believe in empowering you to make the best choices by providing guidance and support to help you discover your best qualities and those of your potential partners throughout your search.

As with anyone you meet online or offline your sound judgment and instincts are necessary to protect yourself. There is no substitution for acting with caution when communicating with someone you are just getting to know. Here is some essential 'rules-of-the-road' for safely navigating any relationship, but especially one that begins online.


Use Your Best decision

While routinely monitors account activity and investigates all complaints that we receive, inappropriate or falsified accounts, we does not conduct criminal background checks at the time an account is registered. As with any personal interaction, keep in mind it is always possible for people to misrepresent themselves. Assessing profiles truthfulness and honesty is ultimately your responsibility. Don't ignore any facts that seem inconsistent or "off." Trust your instincts and remember that you have control over the situation. If you're talking to someone online or by phone and they say things that raise your suspicions, consider ending the conversation immediately.

However, in ensuring your safety, we're limited to actions that are within our control. Therefore, it is necessary for you to follow some simple precautions for the safe and secure experience.

Be Cautious When Sharing Personal Information

We strongly encourage you to be cautious when sharing personal information that could reveal your identity. Never include your, email address, home address, telephone number, place of work or any other identifying information in your Internet profile or initial email messages. Take full advantage of our secure and completely anonymous Guided Communication/messaging process, and resist the urge to provide a personal email or phone number right away, no matter how strong a connection to your match may feel. Once you've given out personal information, you cannot take it back! 

Immediately stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it.  

For example:

  • Asks inappropriate questions.
  • Requests your home or work address under the guise of sending flowers or gifts.
  • Tells inconsistent or grandiose stories.
  • Gives vague answers to specific questions.
  • Urges you to compromise your principles.
  • Constantly blames others for troubles in his or her life.
  • Insists on getting overly close, very fast.
  • Disappears suddenly from the site then reappears under a different name.


Start slow - Use Vivahakala messaging system first

User our secured messaging system and star your communication with the matches that you find. You no need to give your personal mobile number, email or any personal details. This is safe and secure.


Then use emails

Set up a separate email account for communicating with the profile that you find. Use your instincts and start by sharing only your email address and start communicating with the users via email. Still don’t share your personal information like address, your working place and etc., 

People really looking for matches will respect your space and allow you to take your time. So if you see any odd behavior or inconsistencies, feel free to ask your friend to read the emails you receive. Since your friend or someone who you believe will observer can spot anything that you would have missed on urge.

Stop communicating with anyone who pressures you for personal information or attempts in any way to false you into revealing it. Please don't use signature lines in your emails that include your phone numbers and addresses. Also don't use your regular or official email id for communicating with a person you don't know well.


Request for photo(s)

After you are comfortable with your initial communications, ask for photo(s), since photo will give you a good idea of the person's appearance, which may be helpful to get an understanding about the person.

Use the free Photo Request option in Where user can scan and upload their photos, there’s no reason as why someone shouldn't be able to provide you a photo. As this is the best way to view several images (upto 8) in any forms like casual, formal, indoors, outdoors and etc., if you hear any excuses as why you can't see a photo, consider that he or she has something to hide. You can contact us so that we can contact the profile to serve you best.


Time to talk over phone

After you are comfortable with your initial messaging and emails, make a phone call which will reveal more about a person's communication and social skills. Consider your security and do not reveal your personal phone number to a stranger. Use the phone's privacy features when you call, like private number blocking feature in phone. Or even you can use a prepaid mobile or use telephone blocking techniques to prevent your phone number from appearing in Caller ID. Only furnish your phone number when you feel completely comfortable and have some background information on the other person. If someone gives you a phone number with a strange area code, check it out in internet or any means to make sure it's not a charge number before you make the call.

Since calling other person is an important step in getting to know each other better. But before you share phone numbers, make sure you have discussed the need to respect each other's privacy. If either of you decide to end communication in the future, agree not to use the phone number as a means to pursue an unwanted relationship. For added security, try using your phone's privacy features when you call, like private number blocking


Time to Meet

After with the initial communications and phone calls plan to meet in person. When you decide to meet in person it is a good idea to try and include either or both of your families. But if you trust the person enough to meet alone always it is good to tell a friend or atleast someone in your family where you are going and when you will return. Choose a public place (such as a temple/ shopping Mall, restaurant / cafe) at a time when many people are around (the floating populations.)


When you decide to meet alone, then please leave the name, address and telephone number of the person you are going to meet with your friend or family member. Take a cellular phone along with you. Don’t ever arrange for your prospective match to pick you up or drop you at home and do not go to a secluded place or a movie alone at the first meeting.

Things to be considered

Make sure that you ask a lot of questions to yourself and prepare set of question to ask when you meet your partner in person also watch for inconsistencies when you talk. This will help you identify frauds, liars & cons, which will help you find out if you're compatible or not. Pay attention to displays of anger, intense frustration or attempts to pressure or control you. Things to be considered are resentful manner, making demeaning or disrespectful comments, or any physically inappropriate behavior. If you notice this then it is time to involve your family or your close friends in your search for a life partner and do not take a decision individually. Be caution with people who provides inconsistent information about age, interests, appearance, marital status, profession, employment, etc. Never introduces you to friends, professional associates or family members if you are not comfortable enough to do so.

Money scams

Watch out for money scams. There are just too many convict artists and scam artists around the world, and they are everywhere.

Be wary of those who try to ask money from you for whatever reason. But it would be safer to cut off the communication. Remember a genuine person will not ask you for money in any circumstance. If someone asks you for money, use common sense and never give in to such requests. In case someone asks you for money report the situation to us. Take all the time you need to decide on a trustworthy person and pay careful attention along the way. Be responsible about dating/romance, and don't fall for the oldest fraud/ tricks of people who shower love and affection at the first instance and disappear later. Don't become early close to someone, even if that intimacy only occurs online.

Use your own judgment or consult with your family members and friends, because ultimately you are responsible for your personal experience. Trust your instincts and then move ahead with the right person!

If a match does any of the above activities or makes you suspicious in any other way, please report this as a Match Concern by emailing concerns@vivahakala.comso that we can investigate the matter.


Protect Your Account

When accessing your account from a public or shared computer, use caution and be aware of your surroundings so that others are not able to view or record your password or other personal information.


Do Your Own Research

While we conduct certain types of screening and utilize a variety of screening technologies and resources. Registries can be incomplete or inaccurate, so we strongly recommend that you follow the rest of the Safety Tips regardless of any screenings that we may perform. When it comes to your personal safety, you are in ultimate control.

Regardless of the connection you feel with any of your matches, we encourage you to do your own research before meeting in person. This can include typing your match's name into a search engine, contacting your friends or relatives from their home or using a paid service to obtain a full background report. Above all else, use common sense. Pay attention to the details someone shares with you. If you find anything that doesn't seem to add up, follow your intuition and stop communicating with that person.


Report Concerns about a Profile to works hard to close individuals who misrepresent who they are on our site, and we take member complaints seriously. If you have concerns about a particular profile, please do not hesitate to contact us so that appropriate steps can be taken to keep Vivahakala safe. Email your concerns to

If vivahakala closes an account for suspect activity, inappropriate behavior or falsified identity, you may be notified via email to discontinue communicating with the profile in question. We strongly encourage all of our members to review emails received from to ensure this communication is received promptly.

We hope these guidelines will help to make your experience with a success, and that you will find your dream life partner as so many others before you have done.




Vivahakala & Team