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Terms & Conditions


Dear Guest!


Welcome to, is one of the emerging online marriage services, providing free & paid services to bride and bride-grooms to find their dream life partner.


Acceptance of Terms of Use Agreement:


This Agreement is an electronic contract that sets out the legally binding terms of your use of and your membership in the Service. This Agreement may be modified by site owner from time to time; such modifications will be effective immediately. By accessing the Website or becoming a Member, you accept this Agreement and agree to all of the terms, conditions and notices contained or referenced herein.


When you register as a member of, first please read this “Terms and conditions” called as agreement carefully and make use of the service to find your dream life partner. By registering with you acknowledge & agree to Vivahakala.Com “Term & conditions” that is “Agreement”. If you totally object or even a part of this Agreement or our Privacy Policy, Cookie Policy, Disclaimer, then please free to not to register or use the services provided by us in Vivahakala.Com.


By accessing the Website or becoming a Member you also accept and agree communications through Calls/SMS/Chat/e-Mails on the numbers made available during registration. You consent to have this Agreement provided to you in electronic form.


You have the right at any time to withdraw your consent to have this Agreement provided to you in electronic form. To withdraw your consent please contact the site administrator in writing/email to, we will discontinue your username and password. This means that you will not have the right to use the Service unless and until we issue you a new username and password or you register again after electronically agreeing to this agreement.


This agreement is applicable to any membership type that includes both Free & Paid Services!


Eligibility Criteria:


By registering on as a member to use this site, you understand and agree that: 

  • You are legally in the marriageable age or over as per the laws of the country where you reside.
  • For people in India the minimum age for registering is 18 years for women and 21 years for men. 
  • You are not legally restricted by any law from entering to the contract of Marriage. 
  • You clearly reviewed & understand the Terms & Conditions and abide by all of the terms and conditions of this Agreement.

Please read them carefully. In addition, when you use or visit any current or future service or any business affiliated with, whether or not included in the Web site, you will also be subject to the guidelines and conditions applicable to such service or business.


Privacy policy:


Members agree that their profile may be crawled and indexed by search engines, where and its network don’t have any control over such search engines behavior.


Members are advised to make detailed/thorough enquiries before acting upon any matrimonial advertisement. Our site does not promise for or subscribe to the claims and representations made by advertisers regarding particulars of status, age, income of other members. 


Please make sure that you review our Privacy policy and agree before complete the registration. And upon registration, you agree to our privacy policy.




Please make sure that you review our Disclaimer policy and agree before complete the registration. And upon registration, you agree to our Disclaimer policies.


Digital/Electronic communications:


Any communication that incudes emails, messages, SMS, interests that occurs in happens through electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail / by Phone / by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content included on this site, such as text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software is the property of The compilation of all content on this site and any software used on this site, content suppliers or its software suppliers are property of and protected by copyright laws. 

Account Management:


You are responsible for maintaining the confidentiality of the username and password that you designate during the Registration process, and you are fully responsible for all activities that occur under your username and password and restricting access to your system! You should be caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You agree & accept that you solely take responsibility for all activities that occur in your account and/or password. You should immediately notify of any unauthorized use of your credentials or any other breach of security. will not be liable for any loss or damage. If you share your computer with others, you are at a risk of someone misusing your account. You should consider disabling your auto-sign in features. and its affiliates reserve all rights to refuse a service, edit contents, remove or terminate accounts, or block your account or even cancel your subscription at their sole preference.


Please note that your Membership is only for your personal use, so please don’t assign, transfer or license so that other can use your details.


Membership options & Packages:


When you register in the Service is at no cost. As a Member, you will have the ability to participate in some, but not all, of the features and services available within the Service as a free registered member. In order to get the benefit of additional features you may have to pay a service fee.  


By registering your profile through or by fees remittance you are becoming a paid member of For the convenience of all our users offers different plans to our members with different benefits options. They are Basic, Platinum, Diamond and Ultimate.


Basic Package – The Basic package allows members to contact profiles through, messaging, chatting & emails. The duration for this package is for 30 days where members are requested to take their allotted 10 profiles within a period of 30 days.


Platinum Package – The Platinum package allows members to contact profiles through, messaging, chatting & emails. The duration for this package is for 120 days where members are requested to take their allotted 25 profiles within a period of 120 days.


Diamond Package – The Basic package allows members to contact profiles through, messaging, chatting & emails. The duration for this package is for 180 days where members are requested to take their allotted 50 profiles within a period of 180 days.


Ultimate Package – The Basic package allows members to contact profiles through, messaging, chatting & emails. The duration for this package is for 365 days where members are requested to take their allotted 100 profiles within a period of 365 days.


Apart from these memberships, we do have an option where a member can submit their profiles as Featured profiles. We will display in the home page of to provide more visibilities to the user.


Featured Profile


Standard Package – The Standard Package will display member profile for 60 days in the home page to get more visibility.


Premium Package - The Premium Package will display member profile for 180 days in the home page to get more visibility.


To serve you better, we do have an option where a member can submit their profiles as Bold profiles where we will make your profiles visible to our users when user searches for profiles, we will take your profile and project on top of the other profiles in the searches, prompt in different pages in This will make the members to view your profile first.


Bold Profile


Golden Package – The Golden Package will allow the member profile to display on the top for 60 days in member searches, matching process & promote the profile to get more visibility.


Extreme Package - The Extreme Package will allow the member profile to display on the top for 180 days in member searches, matching process & promote the profile to get more visibility.


Membership duration:


Free Members:  You can be a registered free member and use the benefits of till the profile is deleted.


Paid Members: As a paid member, you have extensive validity of your paid membership based on days (30, 120, 180 or 365) that you purchase membership and not based on months or years. bills for using the paid service thru an online account. You agree to pay all charges at the prices you agreed to for any use of the Service by you or other persons (including your agents) using your Billing Account. You authorize to charge your chosen payment provider for the Service. You agree to make payment using that selected Payment Method. You will be responsible for payment if someone has used your login and password to perform paid services. may correct any billing errors or mistakes due to our system errors it makes even if it has already requested or received payment. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.


Membership termination:


You will be a member of till your profile is terminated (i.e., deleted) from our database due to the following reason.

  • As a member you opted to delete your profile when you found a match or any other reason which may lead to delete this profile.
  • decides to delete your profile due to inactive profile for months and even no response from our customer representative calls, SMS, emails and etc…
  • decides to delete your profile due to suspicious account action.
  • decides to delete you profile when a member is reported as you as an offender and we find the proofs of the same.


If terminates your membership in the Service because you have breached this Agreement, you will not be entitled to any refund of unused subscription fees. All decisions regarding the termination of accounts shall be made in the sole discretion of is not required to provide you any prior notice to terminate your membership and/or subscription. is not required, and may be prohibited, from disclosing a reason for the termination of your account. After your membership or subscription is terminated, all terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.


Cancellation Policy:


Membership fees are not refundable, so if a paid member chooses to terminate the membership; will not refund any balance account.


Return/Refund policy:


Membership fees once paid will not be refunded at any cause i.e. fees paid/received for your registration and or the fees received for the any promotional packages like featured profiles and Bold profiles will not be refunded at any cause.


Whether you choose to cancel your account or if decides to terminate your account to suspicious or illegal activities, the fees received will not be refunded.


Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or charge back.


About Yourself:


You should not provide inaccurate, misleading or false information to others. You will be directly responsible for any actions by others for the contents published by you on If any of information provided by you subsequently becomes inaccurate, misleading or false, you will promptly correct that information. It is your responsibility to ensure that the information is removed from the site immediately. All information you include in your Member profile must be accurate, current and complete. If this comes to our notice, has all rights to suspend your profile without any prior notice. Also reserves the right to edit/delete your photo, horoscope, video, documents if it's not a valid or clear or related one.


The membership & services with is for only your personal use and may not be used in conjunction with any commercial endeavors or illegal and or unauthorized use. Please don’t authorize others to use your account including your user id, email id and password or don’t send or assign or transfer your account to any other person or entity. Illegal and/or unauthorized uses of this Site, including unauthorized framing or linking the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive amends. If this comes to the attention of the permission to use our website may be revoked at any time, for any reason, in sole discretion.


You are responsible for the content and information that includes profile details, Videos, photograph, educational & professional documents that you post/load or send through services. You will not post or transmit any content or information in what so ever form they may be, that is defamatory, blasphemous, inaccurate, threatening, harassing, racially offensive, abusive, obscene, sexually oriented, profane, intimidating, illegal or in violation of the rights of any person, including intellectual property rights. No content or information shall contain details or particulars of any of competitors, including their contact details. You will not use either your online or offline membership information or messages as a platform for any kind of promotional campaign, solicitation, advertising or dealing in any products or services or transmit any chain letters or junk mails. 


You have a limit on number of profiles that you are allowed to contact each day. Your membership will automatically suspend, if you exceed the amount or if you send "abusive, obscene or sexually oriented" message/s to other members.


Messages sent to members of the opposite gender should be only for the purpose of finding your life partner. You are not allowed to misuse the service in the name of Flirting, Dating, Friendships and etc.


By agreeing this terms and condition you authorize us to review your messages/emails and chats that are sent between the matches. We use this to track for any illegal activities or abuse and or sexual offenders. reserves the right to modify your profile if any prohibitive or objectionable content is found, or in the case of your contact details being entered in irrelevant fields. may also modify the profile for other reasons not mentioned herewith. If any abusive content is found in your photo, video clipping, any documents that are attached and etc., has the right to even suspend your profile.


You agree that you will not post or transmit any content, information or trademarks without the prior consent of the person holding its proprietary or licensed rights. will not be any way responsible or answerable to any action brought by any person arising out of your acts as described above. reserves the right but is not obligated, to edit, delete, cover or withhold display of such content or information as it deems fit in the light of the rules prescribed above.


To enhance the security of its members, has restricted copying and saving images and content from certain sections of the portal. So you agree that you will not save and copy an image.


Please note that we only validate the profile details entered by the member. We don’t do character verification, this has to be done by interested parties themselves.


By agreeing and publishing contents in, you automatically grant right to, its affiliates, an irretrievable, continuous, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute such information and published content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing. You further represent and warrant that public posting and use of your content by will not invade or violate the rights of any third party. You also agree that you are publishing contents in public domain and can't hold liable for any misuse of information by others. is subject to Web Promotion for a worldwide coverage. Your profile posted in our site may and or would also be picked up by the Search Engines like Google, Bing, Yahoo and etc. and listed on various searches.


Below is the handful list but not limited to the kind of content that is illegal or prohibited at will investigate and take appropriate legal action against the violators of the below listed provision, including without limitation, removing the offending communication from the being a part of the services and terminating the Membership of such violators without a refund. It includes the content that:

  • Posts and Promotes any information that is misleading, fake, false or those promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous.
  • Involves spamming, the transmission of junk mail, chain letters, or unsolicited mass mailing.
  • Harassment or advocates harassment of another person, member, & its community etc.
  • Provides pornographic or obscene or sexually explicit material of any kind that include bot not limited to images, video, documents and or any contents that is loaded in the site that exploits minors in a sexual or violent manner, or solicits personal information from minor.
  • Is deliberately offensive to the online community, any such content that promotes racism, bigotry, hatred or physical harm of any kind against any of our member or the group.
  • Engaging in commercial activities and/or sales including marketing without our prior written consent from
  • Promoting any unauthorized or any illegal copy of another person's copyright work, such as providing pirated programs or links to others, providing information to circumvent manufacture-installed copy-protect devices or providing pirated images, audio or video, or links to pirated images, audio or video files.
  • Provides any kind of direction/information about illegal activities that includes but not limited to as violating someone's privacy, making or buying illegal ordnances, or providing or creating computer viruses, or hacking.
  • You will not interfere with or disrupt the Services or the site or the servers or networks connected to the Services or the site.
  • Contains restricted or password only access pages, or hidden pages or images/videos that are not linked to or from another accessible page.
  • Solicits passwords or personal identifying information for commercial or unlawful purposes from other users.
  • Your use of the Service, including but not limited to the Content you post on the Service, must be in accordance with any and all applicable laws and regulations.


In case you chose to discontinue your relationship with us, you can unsubscribe / delete your account by completing the delete account procedure using the Delete Account option available in your account in reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the membership of such violator's.


You may not engage in advertising / marketing and or solicitation of, other Members to buy or sell any products or services through the site or of off the site without written consent. Otherwise it is also a violation of these rules to use any information obtained from the site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. In order to protect our Members from such advertising or solicitation, reserves the right to restrict the number of emails which a Member may send to other Members which deems appropriate in its sole discretion. reserves the right in its sole discretion to review the activity & status of each account & block and or even delete the account of a member based on such review.


We strongly advise to not to create multiple profiles for the same person. If we notice such duplicate profiles may result in misguiding other members of the site, so reserves right to deactivate or delete such profiles without any notice and will NOT refund the subscription fees to users, since we consider that this as an illegal activities.


You agree that you will not use any automated processes/program/scripts to view contents or perform any activities on


You are solely responsible for your interactions with other members. Vivahakala.Com reserves the right, but has no obligation, to monitor disputes between you and other Members., in its sole discretion, can take appropriate action against any members but not obliged to share such action with other members.


Vivahakala.Com reserves rights at any time to modify or discontinue temporarily or permanently its Service (or any part thereof) with or without notice. You agree that shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service and in such case Vivahakala will not refund any subscription that is paid by the member.


In order to protect the integrity of the Service, reserves rights at any time in its sole discretion to block Members from certain IP addresses from accessing the Website, if we find any suspicious activities. may provide assistance and guidance through its customer care representatives. When communicating with our customer care representatives through phone or chat or message, you may not to be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or otherwise behave inappropriately. Telephone calls, chats and messages between you and our customer care representatives may be recorded for quality assurance purposes. If we identify or notice that your behavior towards any of our customer care representatives or other employees is at any time threatening or offensive, we reserve the right to immediately terminate your membership and you will not be entitled to any refund of unused subscription fees.


When we provide links to other World Wide Web sites or resources. We don’t have any direct control over such sites and resources, by registering this site you completely acknowledge and agree that is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of such external sites or resources. does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. may permit you to associate a username and password with your live accounts or the external parties like “social sites” that includes but not limited to Facebook, twitter, google+ and etc. to sign on to vivahakala.Com. is not responsible for the operation or functionality of such programs.


By accepting this terms and condition you agree that you may be downloaded from the Website or save any data from the site.


You agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement.


Confidentiality: will continue to maintain confidential, all personal information other than that meant for posting or transmission posted by members. However, may reveal such information if required by law.


By agreeing to register at and its link of portals, a user allows to get in touch with the members from time to time on any special events or offers that could include special offers, information, as well as promotions. will use your email address and/or telephone number for this purpose.


Communication between Members within our site:


You are solely responsible for interactions with other members. is a social networking site and as described above we don’t conduct any criminal or background checks of its members, it is the member responsibility to do any of those checks. We do not inquire into the members' backgrounds or verify any statements of its members. So does not representations or warranties as to the conduct of the members, we do not guarantee that the information provided by other members to you is correct and accurate.


In whatsoever event shall be liable for any damages whatsoever may be the form, whether direct, indirect, general, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the service, including without limitation, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other registered users of this service or persons you meet through this service. By accepting the terms and condition and registering the website you agree to take reasonable precautions in all interactions with other members of the service, particularly if you decide to meet offline or in person by your own. You understand that makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the service. You should not provide your personal and confidential information at any cause till you come to a conclusion that includes but not limited to your credit card or bank account, contact details to other members. reserves the right to do any conduct on criminal background checks or other screenings activities such as sex offender register searches, at any time and using available public records., in its sole preference, can activate/deactivate your profile.


Proprietary Rights: owns and retains all proprietary rights in the site as well as the services. The Site contains the copyrighted material, trademarks, and other proprietary information of You may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information, except for that information which is in the public domain or for which you have been given permission.


Limitation on the Liability: shall not be liable for any loss or damage of any sort arising out of the use and/or temporary or permanent discontinuation of its services. Notwithstanding anything to the contrary contained herein,, liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to, for the Service during the term of membership.


The User is warned against disclosure of any personal / confidential / sensitive information to any previous or current employee of the company. The User would do so solely at his / her own risk and Site / Company shall not be liable for the outcome of any such transaction of information including and not limited to damages for loss of profits or savings, business interruption, loss of information or repute.




You agree to indemnify and hold, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above.




This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the service, contains the entire agreement between you and regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.


You should access and view the contents of this website only if you wish to agree with all the content stated above and ensuring that you are fully aware of all the terms and conditions.


We hope you are able to make full use of every facility and service provided by the site to your advantage. We wish you the very best in your endeavor and hope that you meet with success in the same.


Disputes and Judiciary:


For any kind of legal dispute related to would be dealt in only in Gobichettipalayam. All the legal issues are subjected only to pertinent contemporary's laws in force at Gobichettipalayam jurisdiction of courts located in Gobichettipalayam only. This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the, contains the entire agreement between you and regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.


Please contact us with any questions regarding this service agreement; Suggestions, Complaints, Disputes are to be first addressed to customer care team at


All rights reserved for



Vivahakala & Team